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Legal & Support Terms

Introduction

At Optiri, we are dedicated to providing credit unions with cutting-edge technology to enhance security, improve operational efficiency, and ensure business continuity. As part of our commitment to transparency, security, and compliance, this page outlines our legal policies to ensure you have a clear understanding of your rights and responsibilities when using our platform.

Please review the sections below for details on our Acceptable Use Policy, Privacy Policy, and Uptime Commitment.

Acceptable Use Policy

By using Optiri services, you agree to comply with our Acceptable Use Policy, which outline:

  • User rights & responsibilities when accessing our platform.

  • Usage restrictions & intellectual property protections to ensure fair use.

Privacy Policy

Your privacy is a top priority. Our Privacy Policy explains:

  • How we collect, store, and process your data.

  • Your rights regarding data access, modification, and deletion.

Uptime Commitment

Optiri takes the availability of the services we provide seriously. The Uptime Commitment outlines the service level agreement for our services.

Compliance & Security Commitment

We take data security and regulatory compliance seriously. Optiri adheres to:

  • Annually assessed by AICPA auditors and compliant with SOC-2 Type 2 standards.

  • Regulatory frameworks to help credit unions stay compliant.

  • Advanced encryption and data protection measures to safeguard sensitive information.

Need Assistance?

If you have any legal or support-related inquiries, feel free to reach out to us:

 (888) 930-2728

A Trellance Company

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Optiri, a Trellance Company, delivers secure and scalable IT solutions tailored for credit unions. 

Our Location

7650 W Courtney Campbell Causeway #900,
Tampa, FL 33607 USA

(888) 930-2728

Monday - Friday | 8 AM - 8 PM ET

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