Need Immediate Support?


If you’re experiencing a disaster or critical IT issue, contact our emergency team immediately.

Click here:
Login to Client Portal 
Disaster Support Line: 
(877) 271-3268

Available 24/7 for disaster declarations & critical support

 

Before You Call


Take a moment to check that you are an authorized contact for your Credit Union.

*Note: Optiri must speak with an authorized representative of the Credit Union in order to recognize a disaster is being declared.

Be prepared to provide the following so we can respond properly:
Name of Your Credit Union
Your Name and Title
Your Contact Information (current phone, email, location)
Nature of the Disaster

Let's Connect!

Have questions or need assistance? Our team is here to help.

 
Trusted by Credit Unions
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Why Reach Out

Get the guidance you need before your next technology decision.

Whether you need stronger security, a cloud strategy, disaster recovery planning, or expert consulting, Optiri helps you move forward with clarity and confidence.

Speak with Credit Union IT Experts

Connect with specialists who understand security, compliance, cloud infrastructure and credit union operations.

Receive Strategic Recommendations

Get practical guidance on the right technology solutions, support model and roadmap for your goals.

Build Resilience with Confidence

Reduce risk and prepare for disruption with solutions designed to keep your credit union operational.

Testimonials

What Our Customers
Say About Optiri

 

nih_logo

"There’s scores of vendors that we work with, and there’s not many I can think of that I truly trust the way I do Trellance [now Optiri]."

 

Christopher Newell
Vice President of Information Technology
NIH Federal Credit Union

NYMEO CU Logo

"We are happy with what we are getting from Trellance [now Optiri]- a trustworthy partner who’s providing us with tools and who we truly believe wants to do the right thing by our credit union."

 

Greg Bowman
Chief Technology Officer
Nymeo Federal Credit Union

FAQS

Common questions before you reach out.