Need Immediate Support?
If you’re experiencing a disaster or critical IT issue, contact our emergency team immediately.
Click here:
Login to Client Portal
Disaster Support Line:
(877) 271-3268
Available 24/7 for disaster declarations & critical support
Before You Call
Take a moment to check that you are an authorized contact for your Credit Union.
*Note: Optiri must speak with an authorized representative of the Credit Union in order to recognize a disaster is being declared.
Be prepared to provide the following so we can respond properly:
Name of Your Credit Union
Your Name and Title
Your Contact Information (current phone, email, location)
Nature of the Disaster
Let's Connect!
Have questions or need assistance? Our team is here to help.
Trusted by Credit Unions
Why Reach Out
Get the guidance you need before your next technology decision.
Whether you need stronger security, a cloud strategy, disaster recovery planning, or expert consulting, Optiri helps you move forward with clarity and confidence.
Speak with Credit Union IT Experts
Connect with specialists who understand security, compliance, cloud infrastructure and credit union operations.
Receive Strategic Recommendations
Get practical guidance on the right technology solutions, support model and roadmap for your goals.
Build Resilience with Confidence
Reduce risk and prepare for disruption with solutions designed to keep your credit union operational.
Testimonials
What Our Customers
Say About Optiri
"There’s scores of vendors that we work with, and there’s not many I can think of that I truly trust the way I do Trellance [now Optiri]."
Christopher Newell
Vice President of Information Technology
NIH Federal Credit Union
"We are happy with what we are getting from Trellance [now Optiri]- a trustworthy partner who’s providing us with tools and who we truly believe wants to do the right thing by our credit union."
Greg Bowman
Chief Technology Officer
Nymeo Federal Credit Union
FAQS
Common questions before you reach out.
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What types of IT solutions does Optiri provide?
Optiri provides cloud solutions, security services, disaster recovery, business continuity, and consulting services tailored for credit unions.
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How quickly can we get started?
After you submit the form, an Optiri specialist will review your needs and follow up to discuss timelines, priorities, and recommended next steps.
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Can Optiri support our existing technology environment?
Yes. Optiri can work with your current systems and team to identify opportunities for improvement, strengthen security, and support long-term technology goals.
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Do your solutions support compliance requirements for credit unions?
Yes. Optiri solutions are designed with credit union security, resiliency, and regulatory requirements in mind.
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What happens after I submit the form?
Our team will review your request and contact you with the right next steps, whether that means a discovery call, consultation, or solution recommendation.

